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Warranty Administrator

Department: Fleet
Location: Mokena, IL

Ozinga is recruiting for a Warranty Administrator.  This role will work with the Company Divisions providing warranty administrative support. This is a challenging and multi-faceted position working in a Construction Industry. We are looking for a person who has warranty administrative experience, who is detail-oriented, has a strong work ethic, well organized, and has advanced computer skills with the ability to multitask.

A typical day may include:

  • Build and maintain productive relationships with the manufactures designated warranty representatives with which the dealership conducts business.
  • Review warranty repair orders for proper completion, accuracy and legibility to ensure compliance with policies and procedure manuals.
  • Determine and enter the applicable labor codes, failure codes and/or other administrative data required.
  • Verify each repair order against the vehicle service history to avoid making duplicate claims.
  • Understand and stay informed of special warranty programs for diagnosis time, straight time repairs, etc.
  • Review all returned and /or rejected warranty claims and prepare the repair orders for immediate re-submission.
  • Contact the appropriate warranty claim representative regarding any claims requiring special authorization.
  • Maintain a record of all claims submitted, returned/rejected or paid and their current status.

You might be a good fit for this role if: 

You have previous warranty administrative experience (required).  You have experience performing these duties in the trucking industry.  You have exceptional organizational skills, are detail oriented, can multi-task, and work in a fast paced environment.  You are self-motivated and enthusiastic presence in a team environment.  You have a strong work ethic.  

A few things that make this opportunity extra awesome:
  • We are growing and adding to our team - you'd get to be an integral part of this!
  • Ozinga offers a unique family environment where we believe in a healthy work-life balance
  • We offer health insurance, retirement savings offerings, and community service opportunities

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