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Careers At Ozinga
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Inside Sales

Department: Ozinga South Florida
Location: Davie, Hollywood, Miami, FL

Summary: Identify, develop, sell and service customers and markets.  Responsible for sales projects and planning, customer service, generating new business, retaining existing business and participating in public/community relations for assigned territories.

Principal   Duties and Responsibilities:

  • Develop schedules to maintain contact with customers within assigned territories to ensure customer satisfaction and build strong personal relationships with company owners and other key personnel with products and services and to determine additional needs. 
  • Monitor business leads utilizing the established Major Bid Process to include administering credit applications, developing referrals, contacting non-active customers, monitoring issuance of permits, and servicing current customers.  Attend major bid openings as needed or directed.
  • Prepare quotes for customers providing information on pricing in accordance with established pricing matrix, quality of products, and services.  Place orders with appropriate department and monitor product and delivery of order.
  • Troubleshoot customer complaints/problems regarding billing, quality, quantity, and service. Provide efficient resolutions to instill customer satisfaction.  Assist Billing and Credit Departments in resolving account issues.
  • Actively participate in networking events such as; community events, meetings, seminars and non-profit activities to promote the company products and services. Entertain customers to develop and enhance effective customer relations.
  • Compile information and prepare accurate and timely daily sales reports and monthly mileage/expense reports.  Prepare customer profile forms for Credit Department including classification of customer.
  • Assist Operation Managers, Dispatchers and Technical Services as required for customer service, project status reports, and resolution of problems.
  • Prepare projected business outlook for assigned territories.
  • Participate in continuing education to be advanced in industry knowledge.
  • Perform other duties as assigned  

Qualifications:

  •   High School Diploma required, Bachelors in Marketing preferred
  •  Bilingual in English and Spanish
  •  Must have effective communication skills; such as the ability to interact with groups, customers, vendors, and sales reps 
  •  Knowledge in Construction Industry practices or background preferred

Working Conditions:  Will be working primarily in the office and occasionally on job sites.  Work performed outdoors includes some exposure to extremes in temperature, moisture, dust and noise.  Occasional exposure to wet and dry, even and uneven surfaces.  Occasional exposure to moving equipment and machinery parts. Work performed in office includes routine use of standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Requirements:  Must be able to sit and drive for extended periods of time.  Frequent periods of standing and walking on wet, dry, even and uneven surfaces.   Occasional climbing up/down ladders, steps and construction projects.  Occasional bending and kneeling.  Flexible hours as needed while maintaining professionalism and composure.  

 

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